I am worried about neglect, pressure or abuse
Prioritise immediate safety, your parent’s wishes and an independent local contact.
Source snapshot: 5 September 2026. Check current requirements with the issuing authority.
Understand the issue
Elderline 14567 offers senior-citizen information and support in India, daily from 8 am to 8 pm. It is not a replacement for emergency response.
Prepare your next steps
Check immediate safety
If your parent is in immediate danger, arrange emergency help through someone in India calling 112.
Speak privately when safe
Try to understand your parent’s wishes without the person causing concern controlling the conversation.
Arrange independent local support
Use a trusted person who is not financially involved in the disputed arrangement.
Record facts carefully
Keep dates, messages, documents and a factual account of events without confronting someone if that may increase danger.
Seek the appropriate local route
Contact Elderline for support and ask local legal services or a lawyer about the options available.
Documents to prepare
- Safe contact details
- Factual incident timeline
- Relevant messages or financial records
- Property or care agreements involved
Questions for your adviser
- What does my parent want to happen next?
- Who can speak to them independently and safely?
- Which local authority can address this concern?
Watch for
Pressure to transfer property immediately in exchange for care warrants independent advice before anything is signed.
Who can help
Emergency services for danger; Elderline and a local lawyer or eligible legal-aid service for next steps.
Original sources
- Ministry of Social Justice and Empowerment / PIB: Elderline: support for senior citizens
14567 provides information, guidance and support, 8 am to 8 pm daily in India.
- Ministry of Home Affairs: Emergency Response Support System
112 emergency response in India. Ask someone in India to call if you are overseas.
- National Legal Services Authority: Legal aid: eligibility and how to apply
Check eligibility and the relevant district or state legal services authority.
General information only. Verify your circumstances and current rules with the relevant authority and a qualified professional before acting.
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